# About Us URL: https://efcluk.com/about-us/ Publisher: Ecommerce Fulfilment Centre Last updated: 2026-10-12 > Ecommerce Fulfilment Centre (EFCL) is a UK ecommerce fulfilment and 3PL provider that is part of MSL UK LTD, a logistics and warehousing business operating since 2014. EFCL offers over 60,000 sq. ft. of pallet storage, a dedicated ecommerce fulfilment centre and a computerised inventory management system, serving both UK-based companies and international sellers entering the UK and European markets. ## About Us what we do ## About Us EFCL is a dynamic addition to the esteemed family of MSL UK LTD, an industry leader with extensive experience in logistics and warehousing since 2014. Recognizing the growing demand for specialised ecommerce fulfilment solutions, EFCL was born to provide dedicated services under a new identity while operating under the same trusted umbrella as MSL UK LTD. We’re the people you can trust for making sure your online store works perfectly. We specialise in ecommerce fulfilment, which means we’re experts at handling all the behind-the-scenes tasks that make sure your orders arrive just right. Whether you’re a small online business or a big e-commerce enterprise, our fulfilment centre is here to help. We use the latest technology to manage your orders efficiently, from packing them up carefully to getting them sent out to you as quickly as possible. what we do ## Overseas companies registered in the UK This guidance gives an overview of how to register an overseas company that has opened an establishment in the UK. It also provides information on the ongoing filing requirements and disclosure obligations. Importing Goods into the UK If you import goods into the UK, you generally need to register for VAT. This applies whether you’re bringing goods from outside the UK or from outside the EU to Northern Ireland. You must also obtain an Economic Operators Registration and Identification (EORI) number that starts with ‘GB’ to import goods into England, Wales, or Scotland. gov.uk For detailed steps on importing goods into the UK, refer to the official HMRC guidance: gov.uk Selling Goods to UK Consumers If you’re selling goods directly to UK consumers and your goods are located in the UK at the point of sale, you must register for VAT. This applies regardless of the value of the goods. However, if you only sell goods that are outside the UK at the point of sale to UK VAT-registered businesses, you do not need to register for VAT. gov.uk For more information on VAT and overseas goods sold directly to customers in the UK, refer to the official HMRC guidance: gov.uk Selling Digital Services to UK Consumer If you’re supplying digital services to UK consumers, these supplies are liable to UK VAT. You will need to register for UK VAT if you are based outside the UK. Alternatively, you might use the VAT Mini One Stop Shop (MOSS) scheme to account for VAT on digital services. gov.uk For detailed guidance on VAT rules for supplies of digital services to consumers, refer to the official HMRC guidance: gov.uk Providing Services to UK VAT-Registered Businesses If you’re providing services to UK VAT-registered businesses, the reverse charge mechanism may apply. Under this mechanism, the UK business customer accounts for the VAT due on the service received. This means you do not need to register for VAT if your only supplies are to VAT-registered businesses and the reverse charge applies. gov.uk For more information on the reverse charge procedure, refer to the official HMRC guidance: gov.uk ## what we do ## Overseas companies registered in the UK This guidance gives an overview of how to register an overseas company that has opened an establishment in the UK. It also provides information on the ongoing filing requirements and disclosure obligations. ## Importing Goods into the UK If you import goods into the UK, you generally need to register for VAT. This applies whether you’re bringing goods from outside the UK or from outside the EU to Northern Ireland. You must also obtain an Economic Operators Registration and Identification (EORI) number that starts with ‘GB’ to import goods into England, Wales, or Scotland. gov.ukgov.uk+1gov.uk+1 For detailed steps on importing goods into the UK, refer to the official HMRC guidance: gov.uk MORE INFO ## Selling Goods to UK Consumers If you’re selling goods directly to UK consumers and your goods are located in the UK at the point of sale, you must register for VAT. This applies regardless of the value of the goods. However, if you only sell goods that are outside the UK at the point of sale to UK VAT-registered businesses, you do not need to register for VAT. gov.uk+1gov.uk+1 For more information on VAT and overseas goods sold directly to customers in the UK, refer to the official HMRC guidance: gov.ukgov.uk+1gov.uk+1 MORE INFO ## Selling Digital Services to UK Consumer If you’re supplying digital services to UK consumers, these supplies are liable to UK VAT. You will need to register for UK VAT if you are based outside the UK. Alternatively, you might use the VAT Mini One Stop Shop (MOSS) scheme to account for VAT on digital services. gov.uk For detailed guidance on VAT rules for supplies of digital services to consumers, refer to the official HMRC guidance: gov.ukgov.uk MORE INFO ## Selling Digital Services to UK Consumer If you’re supplying digital services to UK consumers, these supplies are liable to UK VAT. You will need to register for UK VAT if you are based outside the UK. Alternatively, you might use the VAT Mini One Stop Shop (MOSS) scheme to account for VAT on digital services. gov.uk For detailed guidance on VAT rules for supplies of digital services to consumers, refer to the official HMRC guidance: gov.ukgov.uk MORE INFO Our Features ## Why Choose Us? We view our relationship with clients as a partnership, offering personalised services tailored to meet your unique needs. Our newly renovated storage facilities are divided into individual areas, allowing us to assign a specific warehousing area to each client. Proven Success We have checked over 24,000 pallets, picked 1,173,106 items, and shipped 657,908 packages on time. Facilities Our facilities include over 60,000 sq. ft. of pallet storage and a dedicated eCommerce fulfilment centre. Technology We utilise an advanced computerised inventory management system for efficient and accurate fulfilment. Cost-Effective Our services enhance accuracy, speed up shipping, and result in significant cost savings for your business. ## Ecommerce Fulfilment Services for International Sellers For customers based outside the UK who want to sell their products in the UK and Europe, we provide expert guidance on how to establish and grow your business in these markets. ## Ecommerce Fulfilment Services for UK-Based Companies For businesses physically operating and trading within the UK, we offer comprehensive ecommerce fulfilment solutions designed to streamline your logistics and support your growth. Need help? Our team is just a message away ## Frequently asked questions ### Who owns Ecommerce Fulfilment Centre (EFCL)? EFCL is part of the MSL UK LTD family, a logistics and warehousing business with experience dating back to 2014. EFCL was created to provide dedicated ecommerce fulfilment services under its own identity, while still operating under the same trusted umbrella as MSL UK LTD. This means online sellers benefit from a specialist fulfilment team backed by an established logistics company. ### How much storage space does EFCL have? EFCL has over 60,000 sq. ft. of pallet storage, alongside a dedicated ecommerce fulfilment centre. The newly renovated storage facilities are divided into individual areas, so each client can be assigned their own specific warehousing area. This helps keep stock organised and makes it easier to manage orders accurately for businesses of different sizes. ### What results has EFCL achieved for its clients? EFCL has checked over 24,000 pallets, picked 1,173,106 items and shipped 657,908 packages on time. These figures reflect the team's experience handling the behind-the-scenes work of ecommerce fulfilment, from receiving stock to packing and dispatching orders, for both small online businesses and larger ecommerce enterprises. ### Does EFCL work with sellers based outside the UK? Yes, EFCL supports international sellers who want to sell their products in the UK and Europe. As well as fulfilment, the team provides expert guidance on how to establish and grow a business in these markets. The page also outlines general HMRC guidance on topics such as VAT registration and obtaining a GB EORI number for importing goods. ### What technology does EFCL use for fulfilment? EFCL uses an advanced computerised inventory management system to manage orders efficiently and accurately. This technology supports every stage of fulfilment, from careful packing to sending orders out as quickly as possible, helping improve accuracy, speed up shipping and reduce costs for online sellers using EFCL's UK fulfilment centre. ### Is EFCL suitable for small online businesses? Yes, EFCL works with businesses of all sizes, from small online stores to large ecommerce enterprises. The team treats each client relationship as a partnership and offers personalised services tailored to individual needs. EFCL also offers a dedicated New Startup Business Package for brands that are just getting started with ecommerce fulfilment.