Frequently asked questions
What does Ecommerce Fulfilment Centre do?
Ecommerce Fulfilment Centre (EFCL) is a UK 3PL and ecommerce fulfilment provider that helps online sellers store, pack and ship their orders. Its services include pick and pack, pallet storage, container handling, returns, labelling and postage, so sellers can hand over day-to-day logistics and focus on growing their business.
Which sales channels does EFCL fulfil orders for?
EFCL fulfils orders for Amazon, Shopify, eBay, Etsy, WooCommerce and TikTok Shop. It also offers ecommerce integrations, helping sellers connect their online stores to its fulfilment service so orders can be picked, packed and posted from one place across several marketplaces and platforms.
Where is EFCL based and which areas does it serve?
EFCL is based in Manchester and serves online sellers across the United Kingdom. From its fulfilment centre, it provides storage, pick and pack, returns handling, labelling and postage for businesses selling through marketplaces and their own ecommerce websites.
Can EFCL help new start-up brands?
Yes, EFCL offers a dedicated New Startup Business Package to support new online sellers. It also provides a free product sourcing consultation, global sourcing, and freight and customs clearance, helping growing brands get products into the UK and out to customers.
Does EFCL handle returns and bulk stock?
Yes, EFCL handles both returns and bulk stock. Its returns and inspection service processes items sent back by customers, while pallet storage, warehouse storage and container handling services cater for larger inbound shipments and ongoing stock storage for growing ecommerce businesses.